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3-star hotel Check-in 15:00 · Check-out 11:00

Aldea Xaan Ha Tulum

Stay at Aldea Xaan Ha Tulum, a laid-back hotel with a freshwater pool, free breakfast, and kitchens near Tulum Archaeological Zone and Gran Cenote.

Av. 1 15, Tumbenka, 77760 Tulum, Q.R., Mexico View on map
9.4/10
Exceptional Based on 179 recent guest reviews
Free Wi-Fi Free breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Guest Highlights for Aldea Xaan Ha Tulum

Recent reviews reflect a well-maintained, peaceful hotel with spacious, well-equipped apartments and excellent hospitality, ideal for travelers seeking a tranquil stay close to nature but still within reach of Tulum’s attractions.

Guests often praise

  • Spacious and clean apartments with fully equipped kitchens.
  • Friendly, responsive, and accommodating hosts and staff.
  • Delicious breakfast and highly rated on-site café (Aroma Cafe).
  • Calm, secure location surrounded by jungle, offering a relaxing atmosphere.
  • Inviting outdoor pool area with a hot tub, perfect for unwinding.

Worth knowing

  • Location is a bit removed from Tulum’s center but reachable within 10-15 minutes by foot or vehicle; a rental car or scooter is recommended.
  • Pool maintenance could be improved to reduce leaves; limited sunbeds available.
  • Some guests noted occasional less friendly staff interactions, though no rudeness was reported.
  • Nearby construction noise was mentioned as a minor disturbance in the mornings for some guests.
  • Not suitable for travelers seeking a beachfront stay, as the hotel is inland.

Best for

  • Couples and families looking for a peaceful, nature-surrounded retreat.
  • Travelers who appreciate self-catering options with kitchen-equipped rooms.
  • Guests valuing excellent service and personalized attention from hosts.
  • Visitors interested in exploring Tulum’s archaeological sites and cenotes while staying in a quiet residential area.
  • Those prioritizing good value with included amenities like free breakfast, parking, and Wi-Fi.
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About this property

Welcome to Aldea Xaan Ha Tulum

Aldea Xaan Ha Tulum offers a relaxed stay with streamlined, spacious accommodations set amidst a jungle-surrounded residential area. The property features a freshwater outdoor pool, an outdoor kitchen in some rooms, and air conditioning throughout. Guests can enjoy convenient amenities such as free Wi-Fi, free breakfast, free parking, room service, and an on-site restaurant. Accessibility is also considered, and family travelers will appreciate the kid-friendly environment.

Located just off Federal Highway 307, the hotel sits about 6 km from the Tulum Archaeological Zone and 8 km from Las Palmas Beach, making it suitable for visitors who want to combine natural settings with access to local attractions. Nearby points of interest include the ancient Mayan ruins and popular cenotes such as Gran Cenote and Cenote Calavera, which offer opportunities for snorkeling and diving.

Guest feedback highlights the large, well-equipped apartments and the on-site Aroma Cafe, praised for its quality breakfast and coffee offerings. Some reviewers noted minor drawbacks, such as occasional leaf accumulation in the pool and a somewhat remote location that may require transportation, but these were generally outweighed by positive comments on the comfortable beds, cleanliness, and helpfulness of the staff. The property’s quiet atmosphere and secure access make it appealing for travelers seeking a calm retreat rather than a bustling city experience.

With check-in from 15:00 and check-out by 11:00, the hotel’s setting and amenities suit guests who prefer a laid-back environment with practical comforts. While not located directly on the beach, it provides easy access for those with rental vehicles, including shuttle service from the airport approximately 36 minutes away by car.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Room service
Kid-friendly
Restaurant
Kitchens in some rooms
Airport shuttle
Hot tub
Smoke-free

Not available at this property

Business center
Pet-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MP
Mathieu Peraste Apr 09, 2026
10

Very nice place. The apartment are large, lot of equipment. The café attached to the property serves very good breakfast. Low pressure in shower. Pool should be clean more often due to lot of threes around. Not dirty, just many leaves. I recommend.

M&K
Michael & Katie Wemple Mar 10, 2026
10

Aldea is the cutest boutique hotel! The owner is amazing and is so kind and accommodating. Some of the staff was not super friendly but by no means were they rude. The food was excellent. Amazing cappuccino and menu options. We absolutely loved this place and would come back any time we get the opportunity!!!

RH
Raychel Hirsh Feb 25, 2026
10

We had a wonderful time here. Felt very safe and secure at this apartment. The bed was very comfortable and there was a great big couch area to relax. The kitchen has everything you need to cook for yourself if you wish - but there are a bunch of AWESOME restaurants nearby. The Pool looked incredible but we didn’t have much time to enjoy it. Would absolutely stay here again.

TB
Treshia Barclift Feb 17, 2026
10

Super lovely! Alex was super responsive before and during our trip and provided everything we needed to enjoy our stay! I appreciated the self check-in using the lockbox and the ample free parking. We also appreciated the locked main door as it made us feel extra secure. The rooms were super roomy and bright. Everything was clean and the pool looks just as beautiful as it does in the pictures. We will definitely return here on our next trip to Tulum! Loved it!

AA
Akshay Awasthi Feb 09, 2026
10

My stay at Aldea Xaan Ha was nothing short of amazing. The apartment & surroundings were immaculate, away from the noise but 10-15 min walking distance to shops etc. If you prefer, you can rent a scooter or car. I loved how they have set up the whole place, it is truly beautiful and makes you feel close to nature. There is a cafe on site (Aroma cafe) which has amazing coffee & food, highly recommend the avocado toast! Alex and his family are truly amazing hosts, Alex was always responsive and went beyond his way to ensure i had a comfortable stay. Thank you Alex and co :) All in all I highly recommend this place and know that i will definitely be back!

HZ(
He Zheng (정학) Feb 09, 2026
10

This hotel offers excellent value for the price. While the location is a bit removed from the city center, it’s not an issue if you have a rental car. The staff are incredibly friendly and highly responsive via WhatsApp. I encountered a minor issue with the hot water, but it was resolved promptly. The check-in process was seamless, and the breakfast was delightful—I’d say it exceeded expectations. Overall, I thoroughly enjoyed my stay here and would definitely return in the future.

KH
Ksenija Herak Feb 06, 2026
10

Not sure where to start. This was one of the best accommodations we have ever been in, not only in Mexico, but worldwide. The apartment is beautiful, fully equipped, the pool with jacuzzi is perfect, breakfast so good, staff wonderful. It is not located on the beach, so if you are up for beach holiday this might not be for you but for us it was just perfect. My kid wanted to stay there forever. We spent half of our days in Tulum within the walls of the hotel, by the pool (and this normally never happens to me as I like to explore). I am truly and honestly delighted (and not paid to say it :D).

OC
Olivia CORTICELLI Dec 30, 2025
8.0

Really nice place, a little far from the center if you re on foot, but it's mostly calm, if you don't count the construction on the building nearby, which was a little annoying in the morning. The jungle style garden is so cute and the pool area is nice. Too bad there are only two sunbeds though for the whole hotel. The complimentary breakfast is nice but there isn't much choice, so after a few days it can be a little repetitive

Location & neighborhood

Where you'll find Aldea Xaan Ha Tulum

Tulum, Quintana Roo, Mexico

Surrounded by jungle in a residential area, this relaxed hotel is 1 km from Federal Highway 307, 6 km from the Tulum Archaeological Zone and 8 km from Las Palmas Beach.

  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 36 min Car · 1 hr 14 Transit
  • Cozumel International Airport 2 hr 9 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Tulum 71,139 reviews

Tulum

Zona Hotelera Tulum, 77765 Tulum, Quintana Roo, Mexico

4.7 · Archaeological Site
Gran Cenote 8,233 reviews

Gran Cenote

77796 Quintana Roo, Mexico

4.3 · Tourist Attraction
Cenote Calavera 2,479 reviews

Cenote Calavera

Carretera Tulum Coba, Av. Coba Km 1.7, 77796 Tulum, Q.R., Mexico

4.1 · Tourist Attraction
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